Discuss the components of effective discharge planning.
Develop methods of implementation.
Describe lessons learned.
Identify when a community partnership is needed.
Describe the financial portion of this partnership.
List the unique challenges in the academic environment.
Identify ways to learn from past mistakes.
Explain what a successful organizational structure must look like.
List ways to overcome staff adjustment to new technology.
Identify cost-effective and efficient ways to implement a technology upgrade.
Analyze available data to improve patient flow and foster change.
Examine the process for evaluating technology investments and vendors.
List the basics of a continuous performance improvement program and management philosophy.
List various tactics and principles that improve clinic access and flow.
Describe strategies to engage providers and staff in the change process.
Explain why visit volumes increased by almost 30% and new patient visits increased by 48%.
Identify ways to implement and improve cost effective observation units.
List the hurdles and fears that come with this initiative.
Develop ways to motivate observation unit staff to limit the length of stay for patients.
Implement useful triage techniques to care for the right patient at the right time.
Develop ways to balance the need to treat efficiently with the desire to care effectively.
Discuss how a dramatic and transformational change occurred in ER throughput.
Explain why driving accountability and process improvement is imperative to the process of increasing patient throughput.
List how efficient and coordinated processes help with patient satisfaction and decrease in LWBS rates.
List ways to deal with possible friction from physicians and other health care service providers.
Cite the data behind these implementations.
Discuss how to plan for upcoming challenges with regards to the implementation of new programs and software.
List the essential ingredients in Mercy St. Vincents transformation.
Discuss significant system-wide results.
Cite methods to sustain the improvements of the project.
Discuss how to prepare for road blocks in the planning and implementation of new technology systems.
Develop tools to increase interdepartmental communication.
Identify areas of opportunity to effectively execute operational improvements for patient throughput.
Examine the means nexessary to reduce throughput times for ED and hospitalized patients.
Review a model of how to change processes to improve efficiency.
Discuss the revenue impact of improved ED throughput.
Develop the job description and scope of a Transport Nurse.
Explain how to conduct a proper orientation for the Transport Nurse.
Identify expectations and limitations of the Transport Nurse Program.
Explain the role and scope of the new governmental audit strategy.
Identify patient throughput risk areas and weigh available options to protect revenue.
Discuss maximizing revenue integrity through education, data-mining and improved processes.
What questions have arisen in your practice for which you need answers/strategies that you can implement?
Are you interested in basic, intermediate or advanced level trainings?
What barriers might you have that would interfere with implementation of new information learned from this training?
How can this training be improved to better impact competence, performance and/or patient outcomes?
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