InSight - 2013 Annual Conference Nurse

How would you like your name to appear on your certificate?

Profession

What activities did you attend at the event?

24-Sep-13 - 8:30 - 12:00 - NURSE ONLY

25-Sep-13 - 10:30 - 11:30 - NURSE ONLY

25-Sep-13 - 1:30 - 2:30 - NURSE ONLY

25-Sep-13 - 3:00 - 4:00 - NURSE ONLY

26-Sep-13 - 8:15 - 9:15 - NURSE ONLY

26-Sep-13 - 9:30 - 10:30 - NURSE ONLY

26-Sep-13 - 11:00 - 12:00 - NURSE ONLY

26-Sep-13 - 2:00 - 3:00 - NURSE ONLY

26-Sep-13 - 3:15 - 4:15 - NURSE ONLY

27-Sep-13 - 8:30 - 9:30 - NURSE ONLY

27-Sep-13 - 9:45 - 10:45 - NURSE ONLY

Agreement

By completing this form, you attest that you have participated in all selected activities in thier entirety.

I agree

Please rate the speaker(s) as a group. You will have the opportunity to elaborate on an individual speaker in the following question.

Please rate the following:

The program was relevant to my work.

Content matched stated objectives.

Usefulness of handouts/AV.

Quality of facilities.

How well did the educational sessions give a balanced view of therapeutic options, including the use of generic names?

If you rated any of the above questions with 'fair,' 'poor,' 'disagree,' or 'strongly disagree' please explain in detail (e.g. session title, speaker name, situtation):

If you have additional comments regarding the session or individual speaker(s) - e.g. teaching ability, expertise, organization of materials, etc. - please use the space below:

Having completed the activity, please rate your ability to meet each of the following objectives:

Explain the ecosystem of clinical quality reporting programs.

Identify opportunities to plan for emerging quality reporting trends.

Act on opportunities to influence design and administration of federal, state and local clinical quality reporEting

Identify ideas that improved user adoption at the hospitals the panel participants represent

Describe flows or use cases that improved user satisfaction at the hospitals the panel participants represent

Explain flows or use cases that panel participants identified as problematic

Discuss specific HPC challenges

Review current challenge solutions

Identify how desktop virtualization in healthcare IT can support unbounded mobility of clinical desktop and offer clinician workflow efficiencies

Transform static clinical desktops into stateless workspaces that roam with the caregiver as they move inside and outside of the hospital

Streamline deploying IT projects that difficult and expensive to deploy and recognize cost savings that can be redistributed to research

Demonstrate how to build the required elements for clinical quality measures to be captured

Identify how to adjust workflows to accomodate the capture of the required data elements

Discuss the best workflows to increase compliance

Explain how the PHR is a new way to engage patients in managing their own care

Discuss how one PHR is measuring success

Strategize for implementing a successful RDS program

Use analytical tools to identify areas of opportunity for improvement in clinical and financial performance of physicians

Review strategies to engage physicians in the process of performance improvement

Identify key metrics to manage physician performance across the continuum of care

Discuss workflow challenges

Identify best practices

Build network of contacts

Describe how various McKesson EI systems can be valuable in the support of hospital strategic initiatives

Explain how tying systems to strategic goals and help bring clarity and focus to hospital leadership

Explain how using McKesson EI systems can identify areas of significant opportunity

Describe key implementation pieces including:leadership involvement, superuser utilization, preparation for ancillary staff, IT support, equipment,education and training

Define and discuss nursing implementation objectives, including: CCS assessment builds, new Verbal Order functionality, and MED ADMIN with bedside scanning in the E.D

Identify successful physician implemenation objectives, including: ED-specific CPOE order sets, Phys Doc T-sheets, and ED Patient Care Work Space. Provide "quick-tips" for physician adoption which other facilities can apply to their workflow

Describe techniques utilized during system conversion downtime to ensure multifacility communication, downtime census tracking and accurate balancing

Define key bullet-point tips to assist other Paragon customers in their implementation

Provide resource contact information for other customers for future issues and questions

Apply the concepts in their organization by taking a different approach to organizational and IT governance in the hospital setting.

Define the roles of IT, nursing, and physicians in a major clinical implementation such as CPOE

Foster a better working relationship with the organization's physician community

Discuss updates related to Performance Visibility and Quality Monitor

Provide input related to future product enhancements

Discuss workflow and best practices related to Performance Visibility and Quality Monitor

Review of the 2014 meaningful use measures

Review use of Paragon to meet the 2014 meaningful use measure

Discuss how to apply Paragon functionality to support the transition of care workflow

Demonstrate how to implement best practices for transition of care

Discuss impact of new functionality on transition of care workflow

Develop the type of corporate governance structure required to support large scale deployments across a health system

Identify areas of their implementations that can occur simultaneously, areas that have dependencies, and areas that can be made operational

Define and apply project structures and implementation plans for rapid large scale deployments

Discuss best practices when building CPOE order sets in Paragon

Review CPOE practices implemented by one organization

Discuss best practices for workflow in regards to CPOE

Steps to move from no inventory control to full perpetual inventory in the OR

Explain how McKesson Surgical Manager and McKesson Supply Chain Management each play a role in perpetual inventory

Discuss lessons learned from going to perpetual inventory in the OR

Describe the development of this workflow process, what challenges were brought to the table when transitioning to an EMR and how a solution was found in the EMR tools available

Demonstrate how utilizing the Not Charged Report in Order Management works for identifying workload and updating tasks completed

Discuss the evolution of this workflow as the institution moves forward with CPOE and the impact it will have on this workflow

Identify ideas that improved user satisfaction at the hospitals the panel experts represent

Describe the process used by panel experts to determine what was a necessary alert

List the groups or teams involved in the process of reducing alerts at the panel expert's hospital

Discuss the approach to clinical data integration and metric reporting for the key clinical outcome metrics in the Pay for Performance program

Discuss the organization's clinical improvement structures and efforts to reduce patient safety and central line events

Demonstrate the power of in-memory visual analytics to understand performance trends and to enable real time financial modeling

Describe how MCH uses business insight tools to affect quality outcomes

Identify strategies to use McKesson Quality Monitor and integrated tools to target opportunities for improvement

Describe the end-user perspective when employing near real time surveillance applications

Identify ideas that improved user adoption at the hospitals the panel experts represent

Explain approaches that panel experts identified as problematic

Define the different methods used by the panel experts

Discuss the top 10 tips to implement ICD-10

Provide guidance through Lessons Learned format about how to implement ICD-10 successfully the first time from an organizational perspective

Given the opportunity to ask questions related to the implementation of ICD-10 not only from a software perspective but also human resources perspective

Identify how to utilize reports provided in Paragon to support statistical requirements

Apply best practices when building documentation templates to assist in collecting statistics

Explain when custom reporting can help with collection of statistics

Discuss what the Paragon support team is doing to improve customer satisfaction

Review the current state of Paragon support

Engage in Q and A

Identify the risks involved with a Big Bang go live versus a staggered approach

List pre-go live mitigating factors for physician adoption and evaluate their efficiencies

Develop customized strategies for physician adoption based on their individual situations

Review suggestions to encourage physician engagement

Identify ways to encourage physician adoption of CPOE

Discuss lessons learned with the implementation of physician applications

Network and share best practices on capacity optimization including the required analytics infrastructure

Discuss the data required and challenges to capture and report patient flow based key performance metrics

Explain how the organization was able to identify process bottlenecks, quantify the impact of the bottlenecks, and to begin to smooth demand for scheduled services

Manage the human factors which potentially derail successful activation:
- Unique Nursing documentation CPM integration
- Physician HEO workflow restructuring and implementation
- Medical Executive Committee new bylaw creation and revision

Manage IDN policy and procedures through utilization of HCI's unique platform design & alerting. Mitigate failure by instituting measurable live success checkpoints in documentation, ordering, medicine reconciliation & medicine administration

Create a culture of synergy by basing new measurable workflow algorithms, unified communications and retooling policy & procedures for activation accountability and success

Address the needs of healthcare providers as you evolve legacy systems, adopt virtualization and transition to IT as a Service (IaaS)

Future-proof the entire IT care environment---from point-of-care to the most critical patient-care systems by building and managing an agile, reliable private and hybrid cloud infrastructure while reducing IT costs

Create a completely connected and collaborative care environment---where patients have real-time, on-demand, secure access to their personal health information (PHI); physicians and nurses have always available clinical applications at their fingers

Share best practices, tips, and general pearls of wisdom experienced at their facility as they have prepared and attested for Meaningful Use

Address how organizations have met industry and regulatory requirements such as patient engagement and direct exchange

Discuss methods used to educate staff regarding workflow changes

Describe key elements of bid gata analytics and possible impacts for healthcare

Gain knowledge from collaborative among peers and other healthcare workers to investigate concepts, usage and possible dangers of applying big data principles in a healthcare setting

Work session results demonstrating possible use cases for big data analytics in healthcare

Describe how to leverage data to measure performance and identify sources of variation

Use data to model and predict the outcome of a process

Embed processes into the workflow using prompts and communication

Review the development of transitioning a paper workflow process of vaccination assessment to the electronic medical record and updating it as lessons are learned with go

Describe the benefits of utilizing paragon clinical care station application features like attaching order codes to finding codes, making a group mandatory in the admission

Discuss the collaboration with other departments for an alternate workflow to be successful in striving to meet CMS vaccination guidelines

Identify the automated steps for tracking surgical instruments and trays through assembly, use, decontamanation

Identify the benefits of a well run central processing department for their surgical department

Identify the benefits of an automated instrument and tray tracking solution for improving efficiencies in there central processing department

Discuss the importance of an interdisciplinary approach to delirium management in Critical Care

Apply the process of electronic documentation for delirium management

Identify the benefits of delirium management to promote patient outcomes and reduce health care costs

Describe usability of PHYS DOC templates, including EDIS T- sheets, and express ideas for alterations in the provided documents for your facility to engage MDs interest

Discuss tips for successful implementation and list what may be needed for your facilities successful GO-LIVE

Review the impact of usage of the templates, including EDIS T-sheets. Describe how they impact the facility (nursing, billing, coding) and the surrounding community (other facilities and medical offices)

Share best practices, tips, and general pearls of wisdom experienced at their facility as they have prepared and attested for Meaningful Use

Address how organizations have met industry and regulatory requirements such as patient engagement and direct exchange

Discuss methods used to educate staff regarding workflow changes

Describe the functions of McKesson Support Teams

Discuss the process for assigning cases to different support teams and team members

Discuss interaction stratagies that will help McKesson support help the clients

Discuss outstanding questions regarding Paragon Clinical applications

Obtain networking contacts for the Paragon Clinical Community

Describe the best practices other facilities have put in place

Identify the elements involved and resources required to implement e-Prescribing for your physicians

Learn how security technologies like SSO, finger biometrics, proximity cards and ID Tokens, such as PhoneFactor can help lower risk while improving productivity

Describe the value that care provider experience can bring to IT to help bridge the gap between clinical requirements and technology solutions

Provide broader knowledge of McKesson Performance Analytics capabilities beyond traditional financial reporting and analysis

Describe best practices of innovative reporting ideas from panel of veteran users

Sharing of interactive ideas with audience

Describe the common or relevant challenges HEO customers are experiencing, and discuss solutions customers applied to address them

Identify and discuss common HEO clinical decision support concepts and solutions

Discuss iForm use and build techniques

Market conditions that influence the move to a new billing system and trends in billing system transitions

Key considerations when changing billing systems and financial pitfalls to avoid

Describe the best Practices for successful transitions and McKesson's services

Communicate the benefits a facility can realize by deploying Device Integration with their McKesson solution

Identify government mandates and trends surrounding medical device data and how facilities can benefit

Identify key considerations, resource requirements, timelines, and approaches to a successful MDI implementation

Describe how to implement Paragon functionality in a speciality unit

Apply workflow suggestions to enhance Paragon functionality

Discuss special considerations for implementing Paragon in speciality environments

Discuss challenges of implementation of Rx Writer

Discuss successful implementation of Rx Writer in the Outpatient setting

Discuss successful implementation of RX with Discharge Med Reconciliation for IP units

Having completed the activity, please rate your ability to meet each of the following objectives:

List the key components of a governance framework and the functions of the governance steering committee.

Demonstrate the major role that effective governance plays in establishing a successful analytics discipline.

Discuss best practices for adoption of analytics throughout the enterprise.

Describe how current build in Horizon Clinicals and Mckesson Surgical Manager drives what can and cannot be done in McKesson Anesthesia Care.

Identify how OR workflow impacts the build in MAC.

Apply lessons learned from one facility while implementing MAC.

Describe key elements of big data analytics and possible impacts for healthcare.

Discuss concepts, usage and possible dangers of applying big data principles in a healthcare setting.

Discuss session results demonstrating possible use cases for big data analytics in healthcare.

List and track current physician schedule templates and actual visit volume.

Develop model to identify needed resources (schedules, volumes, physicians) for reducing 3rd available appointment time.

Develop and measure downstream (i.e. inpatient admissions, clinic visits, op surgeries, other op cases, etc...) volumes and contribution margin.

Develop an understanding of what new features and functions are available in the McKesson Surgical Manager surgical suite.

Discuss ideas for optimal system use.

Discuss the recent history that has ensured Performance Analytics is accepted and endorsed by hospital leadership as the tool to ensure performance and accountability.

Discuss the best practices, policies, guidelines and tools used to ensure a consistent approach to presentation and interpretation of information on Performance Analytics.

Discuss how stakeholder involvement in the process and data validation promotes understanding, ownership and accountability for performance and be aware of the structure and processes implemented at our hospital to support that involvement.

Describe how Single Signon, Strong Authentication and other "physician satisfiers" have helped this Thompson Reuters Top 100 Hospital to eliminate the password burden and allow care providers to spend more time with patients

Correlate productivity increases and clinician satisfaction to EMR adoption and Meaningful Use using data gathered over two years of use

Gain insight to the "gotcha's" of implementation -- what to watch out for, how to expect the unexpected, and a revealing look at soft benefits and physician satisfiers that added value to the project

Objective 1: Identify the criteria of and apply the processes required for their hospital to meet the definition of meaningful use and other governmental programs impacting healthcare funding and processes.

By meeting the above objective my professional competence will increase because I have acquired new strategies to use in my practice.

By meeting the above objective my professional performance will improve because I should be able to implement the new strategies.

By meeting the above objective my patient outcomes should improve due to the implementation of newly-learned strategies.

Objective 2: List and employ CPOE implementation best practices to support the execution of CPOE at their organizations.

By meeting the above objective my professional competence will increase because I have acquired new strategies to use in my practice.

By meeting the above objective my professional performance will improve because I should be able to implement the new strategies.

By meeting the above objective my patient outcomes should improve due to the implementation of newly-learned strategies.

Objective 3: Describe the benefits of specific HIT systems as it relates to patient safety and patient care.

By meeting the above objective my professional competence will increase because I have acquired new strategies to use in my practice.

By meeting the above objective my professional performance will improve because I should be able to implement the new strategies.

By meeting the above objective my patient outcomes should improve due to the implementation of newly-learned strategies.

Please answer the following:

Do you believe this activity was appropriate for the scope of your professional activities?

Was the educational content scientifically sound?

If faculty spoke about off-label or investigational uses of a product, was that information disclosed to you?

Was the mode of education effective to learning?

If you answered "No" to any of the above questions, please explain.

Did you perceive any product/service/company/commercial bias in any educational session you attended or materials you received?

If you answered "Yes" to the above question, please detail the situation below (e.g. session title, speaker name):

Were you solicited by sales personnel in an educational room (other areas do not matter) while you attended this educational activity?

If you answered "Yes" to the above question, please explain in detail (e.g. who, when, where):

How much did you learn as a result of this education program?

What specifically did you learn during this activity that you intend to integrate into your practice?

What questions have arisen in your practice for which you need answers/strategies that you can implement?

What patient/client problems or patient/client challenges do you feel you are not able to address appropriately or to your satisfaction?

What problems are your patients/clients communicating to you that need attention or follow up?

Are you interested in basic, intermediate or advanced level trainings?

Basic

Intermediate

Advanced

What barriers might you have that would interfere with implementation of new information learned from this training?

How can this training (the overall meeting) be improved to better impact competence, performance and/or patient/client outcomes?

Additional comments:

Only Florida licensees need to answer this question. Notice to Florida Licensees: In order for us to report your hours to CE Broker, you MUST provide us with your Florida alpha-numeric license number (e.g., PY1234, SS123, MH1234, MT1234). Please be sure you enter this number accurately, or CE Broker will not record your hours.