Identify the challenges faced by The Ritz Carlton.
Review models of collaboration.
Discuss how the use of the Baldrige Framework can improve all indicators of performance.
Analyze the business case for Lean from a hospital system perspective.
Identify the barriers they faced and how they overcame them.
Do you believe this activity was appropriate for the scope of your professional activities?
List any perceived practice "gaps" (educational needs/topics) which you would like to see the focus of future trainings.
Are you interested in basic, intermediate or advanced level trainings?
What barriers might you have that would interfere with implementation of new information learned from this training?
How can this training be improved to impact your competence or practice?
Additional comments: