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WC - The 2nd Annual Leadership Summit on Process Improvement and Business Excellence in Healthcare
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What activities did you attend at the event?
Agreement
By completing this form, you attest that you have participated in all selected activities in thier entirety.
Please rate the expertise of the speaker - Ian R. Lazarus, FACHE.
Please rate the expertise of the speaker - Diana Oreck.
Please rate the expertise of the speakers - Dave A. LaLain; Walter J. Talamonti, MD, MPH; Jennifer A. Graves, RN, MS, ARNP; and Michael A. Hillman, MD, MBA.
Please rate the expertise of the speakers - Roger Noble, MBA, SSBB, LP; Sandy Silva; Joseph T. "Jody" Crane, MD, MBA; and Pam Gladwell.
Please rate the expertise of the speakers - Lisa Demko, MS, CCC/LP; Kimberly Eng; Alice W. Lee; and Arvind Salvekar, Ph.D., LFHIMSS.
Please rate the expertise of the speakers - Mary Reich Cooper, MD, JD; Steve Mayfield and Bill Owad.
Please rate the expertise of the speaker Bennie W. Fowler.
Please rate the expertise of the speakers - Joal H. Ettinger; Harry Hertz, MD; Kelli Price and Derrick Suehs.
Please rate the expertise of the speakers - Leslie Zun, MD; Twila L. Burdick, MBA and Warner Thomas.
Please rate the expertise of the speakers - Steve Mayfield; Bob King and Marcia Messer, RN, MBA, MHA.
Please rate the expertise of the speaker - John Toussaint, MD.
Please rate the expertise of the speakers - Joel W. Cohen, PhD and Dennis O'Leary, MD.
Overall quality of the meeting.
The program was relevant to my work.
Content matched stated objectives.
Usefulness of handouts/AV.
Comfort of rooms.
How well did the educational sessions give a balanced view of therapeutic options, including the use of general names?
If you rated any of the above questions with 'fair' or 'poor,' please explain:
Please rate the teaching ability of the speaker - Ian R. Lazarus, FACHE.
Please rate the teaching ability of the speaker - Diana Oreck.
Please rate the teaching ability of the speakers - Dave A. LaLain; Walter J. Talamonti, MD, MPH; Jennifer A. Graves, RN, MS, ARNP; and Michael A. Hillman, MD, MBA.
Please rate the teaching ability of the speakers -  Roger Noble, MBA, SSBB, LP; Sandy Silva; Joseph T. "Jody" Crane, MD, MBA; and Pam Gladwell.
Please rate the teaching ability of the speakers - Lisa Demko, MS, CCC/LP; Kimberly Eng; Alice W. Lee; and Arvind Salvekar, Ph.D., LFHIMSS.
Please rate the teaching ability of the speakers - Mary Reich Cooper, MD, JD; Steve Mayfield and Bill Owad.
Please rate the teaching ability of the speaker Bennie W. Fowler.
Please rate the teaching ability of the speakers - Joal H. Ettinger; Harry Hertz, MD; Kelli Price and Derrick Suehs.
Please rate the teaching ability of the speakers - Leslie Zun, MD; Twila L. Burdick, MBA and Warner Thomas.
Please rate the teaching ability of the speakers - Steve Mayfield; Bob King and Marcia Messer, RN, MBA, MHA.
Please rate the teaching ability of the speaker - John Toussaint, MD.
Please rate the teaching ability of the speakers - Joel W. Cohen, PhD and Dennis O'Leary, MD.
The above objective will increase my professional knowledge.
The above objective will increase my professional competence.
The above objective will result in performance changes in my professional practice.
Please rate the speaker's responsiveness to questions:
Please rate the speaker's responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speaker's responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speakers' responsiveness to questions:
Please rate the speaker's responsiveness to questions:
Please rate the speakers' responsiveness to questions:
The above objective will increase my professional knowledge.
The above objective will increase my professional competence.
The above objective will result in performance changes in my professional practice.
Please rate how well the following objectives were met:
Identify diferences between Lean and Six Sigma.
Demonstrate application of Lean and Six Sigma.
Describe exercises related to use of Lean and Six Sigma.

Identify the challenges faced by The Ritz Carlton.

Describe how they overcame those challenges.
Describe how the implementation of process improvement.
Identify the challenges that were faced.
Discuss how to implement improvement control without the perception of "compliance."
Describe tactics for developing a plan to reach all levels of your organization.
List the structures and systems you need in place for continuous process improvement.
Identify strategies for measuring success and sustaining gains.
Cite examples of DFSS in healthcare.
The above objective will increase my professional knowledge.
The above objective will increase my professional competence.
The above objective will result in performance changes in my professional practice.
Discuss the role of leadership in change management.
Describe the link between information flow and material flow.

Review models of collaboration.

Discuss the return on investment provided by an aggressive performance improvement process.
Discuss what the healthcare industry can take from the automotive industry.
Cite the link between quality and process improvement.
Discuss the powerful potential of the Baldrige Framework.
Describe how to adapt the framework to the unique circumstances and challenges faced by your organization.

Discuss how the use of the Baldrige Framework can improve all indicators of performance.

Discuss the factors involved in ED patient throughput.
Identifying Emergency Department patient safety issues related to capacity.
Identify leadership strategies to prepare the management team to address a disaster situation.
Describe how two levels of leadership collaborate to improve patient care and hospital operations.
Discuss the benefits of Hoshin Planning vs. Balanced Scorecard for setting targets and tracking progress results.

Analyze the business case for Lean from a hospital system perspective.

Describe trends in medical expenditures and quality over the last ten years.
List documented access and quality problems in the current system.
Describe important inter-relationships between healthcare waste and patient safety problems.
List major quality management approaches being used to reduce waste in healthcare.
Describe how ThedaCare adopted Lean.

Identify the barriers they faced and how they overcame them.

Discuss how working with other healthcare organizations to follow ThedaCare's lead will improve quality and eliminate waste in healthcare.
If you have additional comments regarding the session or speaker, please use the space below:
If you have additional comments regarding the session or speaker, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or speaker, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
If you have additional comments regarding the session or speaker, please use the space below:
If you have additional comments regarding the session or individual speakers, please use the space below:
The above objective will increase my professional knowledge.
The above objective will increase my professional competence.
The above objective will result in performance changes in my professional practice.
Objective: Describe how collaborative leadership and culture can improve performance and take an organization to the next level.
The above objective will increase my professional knowledge.
The above objective will increase my professional competence.
The above objective will result in performance changes in my professional practice.
Please answer the following:

Do you believe this activity was appropriate for the scope of your professional activities?

Do you believe this activity will result in your ability to improve your practice?
Was the educational content scientifically sound?
Was the educational content free of commercial bias?
If faculty spoke about off-label or investigational use of a product, was that information disclosed to you?
Was the mode of education effective to learning?
If you answered 'No' to any of the above questions, please explain:
Were you solicited by sales personnel in an educational room while you attended this educational activity?
If you answered 'Yes' to the above question, please explain:
What did you learn during this activity that you intend to integrate into your practice?

List any perceived practice "gaps" (educational needs/topics) which you would like to see the focus of future trainings.

Are you interested in basic, intermediate or advanced level trainings?

What barriers might you have that would interfere with implementation of new information learned from this training?

How can this training be improved to impact your competence or practice?

Additional comments:

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